News — Shipping Service

跟據香港政府及郵政公佈因CONVID-19爆發

因應政府七月十九日宣布的政府僱員特別工作安排，以及暫停大部分櫃位服務以減少社區人流和社交接觸的指示，香港郵政今日公布七月二十日至七月二十六日的郵政服務安排。

全線郵政局（包括流動郵政局）將會暫停服務，但會提供每星期兩次的郵件派遞服務，以及隔天的特快專遞郵件派遞及郵箱收信服務。

因應上述的特別安排，香港郵政的本地及出入口服務會有所延誤，就此帶來的不便，敬希見諒。

E78盡量會而其他方式盡量維持服務，如有延遲或影響，敬請原諒🙏🏻

國際郵件方面

DHL、FedEx、UPS及順豐快遞，會暫時維持正常。

本地郵件方面

門市取件、E78自取點及順豐快遞，會暫時維持正常。

如有需要歡迎聯絡我們📱📧
如有更新調整會盡快公佈，請留意我哋各社交平台及網店blog公佈！📡

In view of the Government's announcement today (July 19) on the special work arrangements for government employees as well as the instructions on the suspension of most of the counter services so as to reduce the flow of people and social contacts in the community, Hongkong Post today (July 19) announced the arrangements on Hongkong Post services from July 20 to 26.

All post offices (including mobile post office) will be suspended from service, but mail delivery service will be provided twice a week while Speedpost delivery and posting box collection will be provided on alternate days.

As a result of the above special arrangements, services of local and inbound mail will be subject to delay. We apologise for the inconvenience caused.

E78 will keep the delivery service with other couriers. Please free feel to inform us, if any questions.

International mail
DHL, FedEx, UPS and SF Express will keep normal.

Local mail
Store pickup, E78 self-pickup point and SF Express will keep normal.

Any updates will be update on our social media and online store blogs! 📡

2020年6月開始，E78新增全港26個自取點，遍佈全港九新界 🛒📦
費用低至$20起，球拍、瑜珈墊自取只需$24起🤩

營業時間：星期一至五 11:00 - 14:00，15:00 - 19:30 星期六 13:00 - 17:00，星期日(按個別自取點安排) 公眾假期休息(特別假期、另行通知)

自取店優惠：

凡購物滿HKD500，即享全港26間自取店免費取貨。

使用方法：直接購買滿HKD500貨品，到“Check Out”頁中，填寫相關地址後，會在郵寄服務頁面中，自動按你的地址顯示相關自取點及價錢，選擇你希望取貨的店後，完成訂單共付款就可以了。

⚠️注意⚠️

• 自取店只接受10kg以下的貨品（如：啞鈴、負重用品等需要注意）
• 羽毛球免費取貨，只限25筒，25筒以上請選其他郵寄方式

如有問題請與本店聯絡

優惠如有任爭議，本店將保留最終決定權

使用教學：按此

九龍區

紅磡
紅磡民泰街19-23號黃埔108商場地下24-25號鋪
Shop 24-25, G/F, Whampoa 108 Shopping Centre, 19-23 Man Tai Street, Hung Hom, Kowloon, HongKong
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

九龍灣得寶
九龍灣牛頭角道3號得寶花園地下13號鋪
Shop 13, G/F, TBG Mall, 3 Ngau Tau Kok Road, Kowloon Bay, Kowloon
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

彩虹
香港 九龍 彩虹 清水灣道8號滙八坊商場1樓101B舖
Shop 101B, 1/F, Infinity Eight, 8 Clear Water Bay Road, Choi Hung, Kowloon
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

 

觀塘
香港 觀塘 開源道60號駱駝漆大廈三座6樓H室
Flat H, 6/F, Camel Paint Building Block 3, 60, Hoi Yuen Road, Kwun Tong, Kowloon
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

 

旺角
旺角西洋菜南街74-84號旺角城市中心11樓03室
Room 1103, 11/F ,Mongkok City Centre, Sai Yeung Choi Street, Mongkok, Kowloon
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

 

新蒲崗
香港 九龍 新蒲崗大有街35號義發工業大廈9樓A2室
Room A2, 9/F, Efficiency House, 35, Tai Yau Street, San Po Kong, Kowloon
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

 

黃大仙
九龍黃大仙龍翔道110號豪苑商場地下13號鋪
SHOP 13 G/F110 LUNG CHEUNG ROAD,WONG TAI SIN, Kowloon
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

 

荔枝角
荔枝角長沙灣道883號億利工業中心2/F 17B室（荔枝角地鐵站D1出口）
No.17B ON 2/F ELITE INDUSTRIAL CENTRE NO.883 CHEUNG SHA WAN ROAD KOWLOON
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00


尖沙咀
尖沙咀厚福街3號 華博商業大廈1/F 108室
Unit 08,1/F Workingport Commercial Building 3 Hau Fook Street Tsim Sha Tsui , KLN
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00


土瓜灣
香港 九龍 土瓜灣道94號美華工業中心3樓A10室
Room 10, 3/F, Block A, Merit Industrial Centre, 94 To Kwa Wan Road, To Kwa Wan, Kowloon
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

 

油塘
九龍油塘嘉榮街2-4號嘉華商場B層B153號舖
"SHOP B153 LG1/F KA WAH ARCADE 2-4 KA WING STREET, YAU TONG KOWLOON"
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

新高登
九龍深水埗元洲街85-95號新高登廣場1樓140號舖
Room 140, 1/F, New Capital Computer Plaza 85-95 Un Chau Street, Sham Shui Po, KLN
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

 

牛頭角
九龍觀塘觀塘道396號毅力工業中心地下L3室
Room L3, G/F Canteen, Everest Industrial Centre, No. 396 Kwun Tong Road, Kwun Tong, Kowloon
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

新界區

粉嶺
粉嶺聯捷街一號榮福中心地下25-26號鋪
Shop 25-26, Commercial Block, Wing Fok Centre, 1, Luen Chit Street, Fanling, N.T.
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

荃灣南豐
新界 荃灣 青山公路264至298號南豐中心15樓1505C室
Room 1505C, 15/F, Nan Fung Centre, Tseun Wan, NT|
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

屯門
香港 新界 屯門美基工業大廈8/F C室
Flat C, 8/F, Mei Kei Industrial Building, 23-29 Wing Kei Road, Tuen Mun, NT
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

大圍
香港 大圍 成運路成全工業大廈4樓403室
Room 403, 4/F, Shing Chuen Industrial Building, 25-27 Shing Wan Road, Tai Wai, NT
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

葵芳
新界 葵芳 大連排道172-180號金龍工業中心3座23樓C2室
Room C2, 23/F, Block 3, Golden Dragon Industrial Centre, 170-182 Tai Lin Pai Road, Kwai Fong, NT
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

元朗
香港 元朗 屏輝徑30號良材大樓地舖
G/F, Leung Choy Building, 30 Ping Cheong Path, Yuen Long, NT
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

馬鞍山富輝
香港 馬鞍山 富輝商場1樓81舖
Shop 81, 1/F, Fu Fai Garden, Ma On Shan, NT
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

大埔
香港 大埔 汀角路29-35號 榮暉花園商場地下8號鋪
Shop8, Wing Fai Garden, 29-35 Ting Kok Road, Tai Po, NT
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

將軍澳
新界將軍澳毓雅里9號慧安園商場慧星匯一樓S75號鋪（寶琳港鐵站 A1 出口）
S83 ON 1ST FLOOR OF THE POPSTAR OF THE COMMERCIAL ACCOMMODATION OF WELL ON GARDEN NO.9 YUK NGA LANE TSEUNG KWAN O
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

馬鞍山福安
馬鞍山鞍駿街11號福安花園商場地下G37
Shop 37,G/F,Fok On Garcade,Ma On Shan,NT
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00


屯門置樂
新界屯門置樂區青山坊2號華樂商場地下56號鋪
SHOP 56,G/F WAH LOK MANSION 2 TSING SHAN SQUARE TUEN MUN NEW TERRITORIES
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

石門
新界沙田沙田安麗街18號達利廣場8樓01室
Room 01, 8/F, Technology Park 18 On Lai Street, Sha Tin, NT
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

香港區

柴灣
柴灣祥利街18號祥達中心704室
Workshop 4 on 7/F, Cheung Tat Centre, No.18 Cheung Lee Street, Hong Kong
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

灣仔
香港灣仔譚臣道105-111號豪富商業大廈21樓B室
Rm B, 21/F, Harvard Commercial Building, 105-111 Thomson Road, Wan chai
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

鰂魚涌
香港 鰂魚涌 英皇道1065號東達中心1902A室
Flat 1902A, Eastern Centre, 1065 King's Road, Quarry Bay, HK
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

香港仔富嘉
香港香港仔大道234號富嘉工業大廈22樓2209室
ROOM 9,22/F Fullagar Industrial Building 234 Aberdeen Main Road,Aberdeen
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六 星期日13:00-17:00

城巿中心
香港北角電氣道233號城巿中心商場第一二三座2樓32號舖
Shop 32 , 2/F G , City Garden, 233 Electric Road, North Point, HK (Block 1, 2 & 3)
星期一至五 10:30 － 14:00，15:00 － 19:30 星期六13:00-17:00

備註

• 到達自取點之貨件可免費存倉七日(不包括送逹當天)，逾期每件郵包每日收取$10。
• 每天截單時間：星期一至六下午一時，星期日及假期休息。
• 如對運費有任何爭議，本公司保留最終裁決權。

 

 

E78 Shop still tries the best to provide safety and fast global shipping in COVID-19 outbreak. We have different carriers and shipping service to our customers. Customers can choose the service in our check out page.

Due to the COVID-19 outbreak, some carriers experiencing delays; mail to certain countries suspended due to new border restrictions. Please check the Courier Service Updates below:

Hong Kong Post

Operational, but experiencing delays; mail to certain countries suspended due to new border restrictions.

 

Many services suspended due to reduction or cancellation of passenger flights. All remaining services and destinations expected to be delayed.

Signature-on-delivery services suspended for countries with this policy in place (includes Australia, Italy, South Korea, Netherlands, New Zealand).

Many route suspensions throughout Africa, South America, and parts of Europe and Asia.

 

For more information, see here.

 

DHL

 

Status: Fully operational except for delays in cases of local government restrictions. Have applied temporary emergency surcharges.

DHL is mobilizing Business Continuity plans to ensure that deliveries continue to be made. Top management is meeting each day to navigate the pandemic's swift evolution and daily hurdles. The carrier is ensuring that they follow all international and local government health protocols.

From 25th of March, they have added a temporary emergency surcharge to each shipment. This pricing is already reflected for new shipments made on the shipping price.

For more information, see here.

 

FedEx

 

Status: Still Delivering within impacted areas as local conditions and restrictions allow.

FedEx Announcement: April 16, 2020

“Due to the crucial role we play in moving supply chains and delivering critical relief, FedEx is considered an essential business. We will continue to operate under state-of-emergency and shelter-in-place orders recently issued in the U.S”

As the impact of the coronavirus outbreak sweeps across the world, the movement of goods, to and from impacted areas, is subject to local and international restrictions. As a result, FedEx business operations are being continuously adapted (as outlined below) to adhere to all regulations and guidelines from government authorities and to mitigate potential impacts.

This information is provided for general guidance only.

Global Suspension of Money Back Guarantee

On March 24, FedEx suspended its global Money Back Guarantee for all FedEx Express®, FedEx Ground®, FedEx Freight®, and FedEx Office services until further notice.

Delivery Updates

As a result of government restrictions and supply chain disruptions, some FedEx service operations have been affected for certain impacted areas.

Click here to access global service adjustments related to COVID-19 containment measures.

Signature Delivery Updates

To follow social distancing guidelines from the World Health Organization’s, FedEx has temporarily stopped requiring in-person signatures for most package deliveries in the US except for shipments with adult signature required. Services with change in signature protocols include

• FedEx Express (U.S. and Canada)
• FedEx Ground (U.S. and Canada)
• FedEx Freight (U.S)
• FedEx same-day city service (U.S)
• FedEx Office stores and on-site locations at various U.S. retailers.

Business Operation Updates

For the health and safety of delivery staff and customers alike, FedEx has temporarily updated its retail location operating hours and available services.

Click here to check FedEx local stores with temporary reduced hours and FedEx locations that are temporarily closed.

Surcharges on Shipments

Effective April 6, 2020, FedEx and its subsidiary TNT International have instituted a temporary surcharge on all FedEx Express international (parcel as well as freight) because of limited air cargo capacity.

FedEx surcharges will remain in effect until further notice. FedEx temporary peak surcharge rates are per pound or per kilo.

Other Notes of Importance:

Please note that the information is subject to change without prior notice due to the dynamic nature of the COVID19 situation. e78 will continue to provide updates as they become available.

For more information on the FedEx response to COVID-19, please visit this site.

 

UPS

 

Status: Fully operational except where constrained by government restrictions; waiving signature-on-delivery service in some countries.

1. UPS has been deemed to be critical infrastructure by the Department of Homeland Security and is continuing to operate throughout the US, including in rural and restricted areas.
2. UPS stores across the US remain open - you're advised to check operating hours before going.
3. From March 24, UPS is suspending its Service Guarantee for all US-origin shipments (for both domestic and international services).
4. Signature-on-delivery has been suspended within the US and for international shipments except for Adult Signature Required (ASR) services.

For more information, see here.

 

SF-express

 

Status: Mostly operational but facing delays into China. Have applied temporary emergency surcharges. Services to India are suspended. Economy Express services suspended to some destinations. Local service is fully operational except for little delays.

1. Increased safety procedures in China are seeing an increase in delivery times.
2. To cover costs of increased safety requirements, SF Express are applying temporary emergency surcharges for Economy Express and Standard Express services. These prices are currently reflected in the e78 checkout page.
3. Services to India have been temporarily suspended.
4. Some Economy Express services have been suspended.
5. Have temporarily suspended pickup from home businesses (residential addresses) in Singapore due to circuit breaker rules. Delivery to residential addresses have not been impacted.

Have applied a temporary emergency surcharge for all new shipments going to Mainland China, Hong Kong, Taiwan & Macau. This pricing is already being reflected on the our platform.

For more information, see here.